Privacy policy

Last updated: March 28, 2026

At [NAVIKA COUTURE], we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address when you place an order or create an account.
  • Payment Information: We do not store your full payment details. Transactions are processed securely through our payment partners.
  • Usage Data: IP address, browser type, pages visited, and time spent on our site to improve your experience.
  • Communications: Any messages or inquiries you send us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and invoices
  • Respond to your queries and provide customer support
  • Send promotional emails and offers (only with your consent)
  • Improve our website, products, and services
  • Comply with legal obligations under Indian law, including the Information Technology Act, 2000 and applicable rules

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and cart items
  • Analyze website traffic and performance
  • Deliver relevant advertisements

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

4. Third-Party Services

We may share your information with trusted third parties solely to operate our business, including:

  • Payment Gateways (e.g., Razor pay, G Pay, or similar) for secure payment processing
  • Shipping Partners for order delivery
  • Analytics Providers (e.g., Google Analytics) to understand website usage
  • Marketing Platforms for email communications

These third parties are obligated to keep your information confidential and may not use it for any other purpose. We do not sell your personal data to any third party.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL (Secure Socket Layer) encryption for all data transmissions.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights as a Customer

Under applicable Indian law and our commitment to fair practices, you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Request deletion of your personal data, subject to legal obligations
  • Withdraw consent for marketing communications at any time by clicking "Unsubscribe" in any email
  • Lodge a complaint with the relevant authority if you believe your data rights have been violated

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax and accounting purposes). Order records are typically retained for a minimum of 7 years as required under Indian tax regulations.

8. Children's Privacy

Our store is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

[NAVIKA COUTURE] 📧 Email: [navika.couture@gmail.com] 📍 Address: [Pune, Maharashtra] Contact details: 9175751454

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.